I’ve worked on dozens of NewAir AI-215SS units over the years, and a dirty or obstructed ice basket sensor is hands-down the most frequent service call I get for this model. Nine times out of ten, the machine stops making ice simply because the infrared sensor eye has mineral buildup or slime blocking it. A … Read more
I’ve worked on dozens of NewAir AI-215SS units over the years, and heavy scale buildup is hands-down the most frequent service call I get for this model. Hard water minerals accumulate fast in the evaporator and water lines, eventually blocking ice production entirely. The good news is that a thorough descaling cycle almost always solves … Read more
I’ve worked on dozens of NewAir AI-215SS units over the years, and fan motor noise is hands-down the most frequent complaint I hear from owners of this model. In most cases, the culprit is either a worn fan blade rubbing against the housing or a failing evaporator fan motor bearing. Nine times out of ten, … Read more
