This repair guide will help you fix your garbage disposal.
Need a Replacement Garbage Disposal?
Price: $114.00
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Common Symptoms & Causes
These signs point to a tripped reset button on your InSinkErator Evolution Excel garbage disposal.
🔨 Pro Tip from Dave
On the Evolution Excel, the reset button (part #11931) sits recessed about 1/4 inch on the unit’s base, and a common mistake I see is homeowners pressing it before letting the motor cool down for at least 10 minutes — it simply won’t stay engaged if the thermal overload is still hot. Also, always use the included jam-buster wrench in the center bottom port to manually free the grinding plate before resetting, or you’ll trip it again immediately.
- The disposal hums briefly then goes completely silent when switched on
- The unit makes no sound or response at all when the wall switch is flipped
- The reset button on the bottom of the unit is visibly popped out by roughly 1/4 inch
- The disposal stopped mid-cycle after grinding a large food load
This typically occurs when the disposal’s built-in overload protector trips due to a jammed grinding chamber, overheating from extended use, or a hard foreign object lodged in the unit.
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How Much Does This Repair Cost?
Fixing a tripped reset button on your InSinkErator Evolution Excel is typically free, requiring no replacement parts. If the button itself is faulty, a replacement reset button costs around $5–$15. Professional service calls for this issue run $150–$300, making DIY troubleshooting an easy way to save significant money.
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Frequently Asked Questions
Why does my InSinkErator Evolution Excel reset button keep tripping?
A frequently tripping reset button usually indicates a jam or an overloaded motor. Clear any debris from the disposal and avoid grinding hard materials like bones or fruit pits.
Where is the reset button located on the Evolution Excel?
The reset button is a small red button found on the bottom of the unit beneath your sink. Press it firmly until you feel it click into place.
What should I do if pressing the reset button doesn’t fix the problem?
If the disposal still won’t run after resetting, check your home’s circuit breaker for a tripped breaker. If the issue persists, contact InSinkErator support or a licensed appliance technician.
Recommended Products
These are the parts and tools we recommend for this repair, based on compatibility and customer reviews:
- InSinkErator Garbage Disposal Air Switch Kit, Dual Outlet Sink Top Switch Button for All InSinkErator Food Waste Disposer Models, Satin Nickel STS-OOSN
- InSinkErator EVOLUTION 1HP 1 HP, Advanced Series Continuous Feed Food Waste Garbage Disposal, Gray
- Replacement for Insinkerator Antimicrobial Quiet Collar Sink Baffle Part# QCB-AM, Evolution Garbage Disposals, 3.25″ diameter, Replacement for InSinkErator QCB-AM Sink Baffle Splash Guard
- InSinkErator WRN-00 Jam-Buster Wrench,Silver
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