How to Fix Burner won't turn off on GE JS760SLSS (Electric Range)

Burner won’t turn off

This step-by-step repair guide walks you through fixing burner won’t turn off on your GE JS760SLSS (Electric Range). With the right tools and parts, most homeowners can complete this repair in 1–2 hours and avoid a costly service call.

Part of our Top 20 Oven Models & Common Repair Issues Guide. Browse all oven repair guides for related models and issues.

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Common Symptoms & Causes

If your GE JS760SLSS electric range has a burner that won’t shut off, you may notice one or more of the following warning signs:

The surface burner continues to glow red even after turning the knob to the OFF position
The burner indicator light stays on permanently regardless of knob setting
The control knob turns freely but produces no change in heat output
The cooktop surface remains dangerously hot long after cooking has stopped

These symptoms are most commonly caused by a faulty infinite switch (burner switch) that has worn out internally or become stuck in the closed position, preventing it from properly cutting power to the burner element.

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Safety First

Unplug the oven from the power outlet before starting any repair — never work on a live appliance.
Wear work gloves when handling metal brackets, sheet metal edges, or sharp components.
Take photos with your phone before disconnecting any wiring harnesses or connectors.
Work in a well-lit area with enough floor space to lay removed panels flat.

Tools & Parts Needed

Essential Tools

Phillips #2 screwdriver
¼” nut driver
Multimeter
Work gloves (heat-rated)
Flashlight

Replacement Parts

Step-by-Step Repair Instructions

Step 1

Unplug the range from the wall outlet before doing anything else to eliminate shock risk from the 240V circuit. A burner that won’t shut off almost always means a failed infinite switch — the mechanical component behind the knob that cycles power to the element — because its internal contacts have welded closed and can no longer break the circuit. Disconnecting power is non-negotiable here since the element may still be live even with the knob turned to Off.

Step 2

Remove the backsplash panel by taking out the two Phillips screws at each end and lifting it free to expose the control switch assembly. Pull the knob for the affected burner straight off its shaft — no tools needed, it’s a friction fit — to reveal the switch behind it. Pro tip: photograph the wiring before touching anything so you have a reference for reassembly.

Step 3

Identify the correct switch for the faulty burner using the wiring schematic typically found on a label inside the cabinet or back panel. Unplug the wiring harness from the switch, set your multimeter to Rx1 (resistance times 1), and probe across the output terminals with the switch rotated to the Off position — a healthy switch will show open (no continuity), but a failed switch will show continuity, confirming the contacts are stuck closed and continuously sending power to the element.

Step 4

Remove the two mounting screws securing the defective switch and pull it free from the panel. Install the replacement infinite switch in the same orientation, secure it with the two screws, and reconnect the wiring harness — match connector positions exactly to avoid miswiring a burner to the wrong power level. Use a genuine GE or OEM-equivalent switch rated for your specific burner’s wattage to ensure proper cycling behavior.

Step 5

Reinstall the control knob by pressing it firmly back onto the shaft, then plug the range back in. Turn the formerly faulty burner to Off and monitor the element — it should stop heating and cool down within roughly five minutes if the new switch is functioning correctly. If the element remains hot or the knob feels unusually stiff, unplug immediately and recheck the harness connections and switch orientation.

Step 6

A burner stuck in the on position is a fire and burn hazard — never leave the range unattended or continue using it with a known faulty infinite switch, even temporarily. If you are waiting on a replacement part, keep the range unplugged until the repair is complete. Once repaired, also inspect adjacent switches for signs of heat discoloration or melting, as chronic overheating from one failed switch can stress neighboring components.

Where to Buy Replacement Parts

Find genuine OEM and aftermarket replacement parts for your GE JS760SLSS (Electric Range) on Amazon:

When to Call a Professional

If the issue persists after completing all steps above, the problem may involve the sealed refrigerant system, a failed main control board, or wiring that requires specialized diagnostic equipment. Contact a licensed appliance technician — attempting sealed-system repairs without EPA 608 certification is illegal and unsafe.

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How Much Does This Repair Cost?

DIY replacement parts for this repair, such as an infinite switch or control board, typically cost between $20 and $80. A professional service call for the same fix usually runs $150 to $300 once you factor in labor and diagnostic fees. Tackling this repair yourself can save you $100 or more.

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Frequently Asked Questions

Is it safe to keep using my GE JS760SLSS if a burner won’t turn off?

No, you should stop using the range immediately and cut power at the circuit breaker until the repair is complete. A burner stuck on poses a serious burn and fire hazard.

What part most commonly causes a burner to stay on in the GE JS760SLSS?

A faulty infinite switch is the most common culprit, as it controls the burner’s heat cycle and can fail in the “on” position.

Do I need special tools to replace the infinite switch on this model?

Basic tools like a screwdriver and needle-nose pliers are typically sufficient for this repair. Always unplug the range or shut off the breaker before starting any work.

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