Frigidaire FRSS2623AS (Side-by-Side) – Water leaking on floor Repair Guide

🔧 Step 1: Locate and clear defrost drain

1. Unplug the refrigerator from the wall outlet or turn off the circuit breaker supplying power to the unit.
2. Open the refrigerator door and remove all food items from the top two shelves to create access to the interior back wall.
3. Remove the three plastic shelf supports on both sides by lifting them straight up and out of their mounting slots.
4. Locate the rear panel inside the fresh food compartment – this is the white plastic panel covering the entire back wall, measuring approximately 30 inches tall by 24 inches wide.
5. Remove the four Phillips-head screws (PH2 screwdriver required) securing the rear panel: two screws at the top corners and two at the bottom, positioned 2 inches from each edge.
6. Pull the bottom of the panel forward approximately 3 inches, then lift the entire panel up and out to disengage it from the top mounting tabs.
7. Identify the defrost drain opening located at the bottom center of the exposed evaporator compartment, directly below the cooling coils – it appears as a 3/4-inch diameter hole with a white or clear plastic funnel.
8. Mix 1/4 cup of baking soda with 2 cups of warm water in a container.
9. Use a turkey baster or large syringe to flush the baking soda solution directly into the drain opening – you should see the liquid flow freely into the drain.
10. Feed a 24-inch length of flexible 1/4-inch diameter tubing or a pipe cleaner into the drain hole, pushing gently until you feel resistance (approximately 18-20 inches deep).
11. Move the tubing in and out 10-15 times to dislodge any ice or debris blocking the drain line.
12. Pour an additional 2 cups of warm water into the drain – water should flow freely without pooling if the drain is now clear.

🛠️ Step 2: Inspect drain pan for cracks

1. Locate the drain pan at the very bottom rear of the refrigerator, centered beneath the compressor and condenser coils, approximately 2-3 inches above the floor.
2. Kneel or lie on your back to get a clear view underneath the refrigerator – you’ll see a black or white plastic rectangular tray measuring approximately 20 inches wide by 12 inches deep.
3. Grip the front edge of the drain pan with both hands and slide it straight forward toward you – it sits in molded tracks and requires no tools to remove.
4. Pull the pan completely out and carry it to a well-lit area or sink.
5. Empty any standing water from the pan into a sink or bucket – normal pans contain 1-4 cups of water.
6. Wipe the interior bottom surface clean with a dry cloth to expose the plastic clearly.
7. Run your fingers across the entire bottom surface, feeling for rough edges, depressions, or irregularities that indicate crack locations.
8. Hold the pan up to a bright light source and look through the bottom – cracks will appear as bright lines where light passes through the plastic.
9. Flex the pan slightly by pressing the bottom upward with your thumbs while holding the edges – cracks will open up and become visible as white stress lines, typically appearing in corners or center sections where water weight concentrates.
10. Check all four corners specifically, as these areas crack first due to thermal expansion stress from the compressor heat – look for hairline fractures radiating from corner edges.
11. Examine the drain tube connection point (a circular opening typically in the rear center, 1.5 inches in diameter) for cracks radiating outward from this hole.
12. If you find any cracks longer than 0.5 inches or any holes, replacement is necessary – the pan part number is 240351061.
13. If the pan is intact, rinse it with warm soapy water, dry completely, and set aside for reinstallation after completing remaining repair steps.

⚙️ Step 3: Check water line connections

1. Locate the water inlet valve at the back lower left corner of the refrigerator, approximately 4 inches from the bottom and 8 inches from the left side when viewing from behind.
2. Unplug the refrigerator from the wall outlet and turn off the water supply valve on the wall or floor behind the unit by rotating it fully clockwise.
3. Pull the refrigerator forward 24-36 inches from the wall to access the rear panel connections.
4. Identify the water line connection point where the copper or plastic supply line (typically 1/4 inch diameter) attaches to the inlet valve with a compression fitting.
5. Place a shallow pan or towels beneath the connection point to catch residual water.
6. Using a 1/2-inch open-end wrench, hold the inlet valve body steady while using a 3/8-inch open-end wrench to turn the compression nut counterclockwise 1-2 full rotations to loosen it.
7. Examine the compression ferrule (small brass or copper ring) on the water line – it should sit flush against the tubing with no gaps or cracks visible.
8. Inspect the inlet valve threads and compression nut threads for cross-threading, stripping, or debris buildup.
9. Check the water line tubing for 6 inches in both directions from the connection for kinks, flat spots, or cracks that restrict water flow.
10. Verify the inlet valve screen inside the threaded port using a flashlight – you’ll see a small mesh filter that should appear clean without sediment buildup.
11. Hand-tighten the compression nut clockwise until finger-tight, then use the 3/8-inch wrench to turn an additional 3/4 turn (270 degrees) while holding the valve body steady.
12. The connection is correct when the compression nut sits firmly against the valve body with no visible gap between the nut and valve housing.

🔩 Step 4: Test drainage after clearing

1. Pour 1 quart of room-temperature water slowly into the drain opening at the back wall of the freezer compartment, approximately 2 inches from the top and centered left-to-right.
2. Watch the water flow into the drain hole—you should see it disappear within 10-15 seconds if the blockage is fully cleared.
3. Open the refrigerator door and pull out the bottom crisper drawers completely by lifting them slightly at a 15-degree angle while pulling forward.
4. Look at the back wall behind where the crisper drawers sit—locate the drain pan access area at the bottom center, approximately 4 inches up from the floor of the refrigerator compartment.
5. Use your flashlight to check if water is dripping down the back wall inside the refrigerator compartment—if you see water trickling down, the drain is still partially blocked.
6. If water flows properly through the freezer drain, pull the refrigerator away from the wall to access the rear.
7. Crouch down and look underneath the unit at the back—locate the rectangular drain pan (approximately 18 inches wide by 12 inches deep) sitting on top of the compressor.
8. Check if the water you poured appears in this drain pan within 2-3 minutes—success means you’ll see fresh, clear water pooling in the pan.
9. Pour an additional 2 quarts of water into the freezer drain hole while watching the drain pan underneath—the water should flow steadily without backing up or overflowing from the drain tube.
10. If water backs up or drains slowly (taking longer than 30 seconds per quart), the drain tube remains partially blocked and you’ll need to repeat the clearing process from Step 3.
11. Wipe out any standing water from the freezer drain area using a clean, dry cloth.

📋 Step 5: Replace drain pan if damaged

1. Locate the drain pan at the very bottom rear of the refrigerator, centered between the two rear legs, approximately 2 inches above the floor.
2. Grasp the front edge of the drain pan with both hands, one hand positioned 4 inches from each side edge.
3. Pull the pan straight forward approximately 8-10 inches until it slides completely out from the mounting brackets.
4. Lift the pan upward to remove it from the refrigerator base.
5. Empty any water or debris from the old pan into a sink or bucket.
6. Inspect the pan mounting area—you’ll see two parallel metal bracket rails running left to right, spaced approximately 10 inches apart.
7. Wipe down both bracket rails using a damp cloth to remove dust, mold, or mineral deposits.
8. Examine the new replacement drain pan (part number 241969903 or equivalent)—it should measure approximately 20 inches wide by 14 inches deep with raised edges 1.5 inches high.
9. Verify the new pan has two guide channels molded into its bottom surface, running front to back on each side.
10. Align the guide channels on the new pan with the metal bracket rails underneath the refrigerator.
11. Tilt the front edge of the pan upward at a 20-degree angle.
12. Insert the rear edge of the pan between the bracket rails, pushing it back until the rear edge is 2 inches past the front edge of the compressor.
13. Lower the front edge of the pan down onto the bracket rails.
14. Push the pan rearward firmly with both hands until it stops—the front edge should now sit approximately 3 inches behind the front of the refrigerator base.
15. Verify the pan sits level by checking that all four corners rest flat on the bracket rails with no gaps exceeding 1/8 inch.

⚠️ Safety Reminders

• Always unplug the refrigerator before beginning any repair work
• Allow the unit to warm up if working with frozen components
• Use proper tools and safety equipment
• If you’re unsure about any step, consult a professional

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🛒 Recommended Products

Here are the recommended products for this repair:

• GENUINE Frigidaire 241920605 Drain Pan

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