Ceramic Tray Replacement Guide
If your Samsung MS14K6000AS microwave has a cracked, broken, or missing ceramic turntable tray, replacing it is a simple EASY repair that takes just a few minutes. The ceramic tray sits on top of the roller ring and rotates during cooking to ensure even heating. This is not technically a “repair” but a common replacement part.
When to Replace the Ceramic Tray
You should replace the ceramic tray if:
- The tray is cracked or broken
- The tray is chipped or damaged
- The tray is missing
- The tray wobbles or doesn’t sit level
- The tray is warped or doesn’t rotate smoothly
⚠️ Safety Note
While this is a simple replacement, always unplug the microwave before removing or installing the tray. This prevents accidental operation and ensures safety.
Parts Needed
Check each product page for other buying options. (Part #: DE74-20102D)
Note: Measure your existing tray diameter before ordering. Common sizes are 10″, 12″, or 14″ depending on the microwave model.
Tools Required
- None! This is a tool-free replacement
- Optional: Measuring tape to verify tray size
- Optional: Clean cloth to wipe the roller ring
Step-by-Step Instructions
Step 1: Unplug the Microwave
Unplug the microwave from the wall outlet. This is a safety precaution, even though you’re only working inside the cooking cavity.
Step 2: Remove the Old Tray
Open the microwave door. Lift the old ceramic tray straight up and out of the microwave. The tray sits on top of the roller ring, so it should lift off easily. If the tray is broken, carefully remove all pieces to avoid cutting yourself.
Step 3: Clean the Roller Ring
While the tray is removed, take the opportunity to clean the roller ring and the bottom of the cooking cavity. Wipe away any food debris, grease, or particles that may have accumulated. This helps ensure smooth rotation of the new tray.
Step 4: Inspect the Roller Ring
Check the roller ring (the plastic ring that the tray sits on) for damage:
- Ensure the ring is properly seated in its groove
- Check for cracks or damage to the ring
- Verify the ring rotates freely
- If the ring is damaged, it should be replaced as well
Step 5: Install the New Tray
Place the new Samsung DE74-20102D ceramic tray on top of the roller ring. The tray should sit level and centered. The tray has a raised center hub that fits over the center of the roller ring. Ensure the tray sits flat and doesn’t wobble.
Step 6: Verify the Tray Fits Properly
Check that the new tray:
- Sits level and doesn’t wobble
- Has adequate clearance from the cavity walls (shouldn’t rub)
- Centers properly on the roller ring
- Rotates freely when you spin it by hand
Step 7: Test the Installation
Plug the microwave back into the wall outlet. Place a cup of water in the center of the new tray. Start a 30-second cooking cycle. Watch to ensure the tray rotates smoothly without wobbling or making unusual noises. The rotation should be steady and the tray should remain level.
Troubleshooting
If the tray doesn’t rotate properly:
- Verify the tray is the correct size for your model
- Check that the roller ring is properly seated
- Ensure the tray is centered on the ring
- Inspect the turntable motor (may need replacement)
- Check for obstructions preventing rotation
Maintenance Tips
To extend the life of your new ceramic tray:
- Handle the tray carefully – ceramic can crack if dropped
- Clean the tray regularly with mild soap and water
- Don’t place extremely hot items directly on the tray
- Avoid using metal utensils that could scratch the surface
- Don’t overload the tray with heavy dishes
When to Replace Other Components
If the tray still doesn’t rotate properly after replacement, you may need to replace:
- Roller ring – If it’s cracked or damaged
- Turntable motor – If the motor has failed
- Turntable coupling – If the connection between motor and ring is broken
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